Privacy Policy

1. Introduction

ScaffSnapp ("ScaffSnapp", "we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, mobile applications, and related services (collectively, the "Services").

By accessing or using ScaffSnapp, you agree to the practices described in this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We collect information you voluntarily provide, including but not limited to:

• Name
• Email address
• Phone number
• Company name and Company ID
• Job or Project details
• User role (Super Admin, Sub Admin, Project Manager, Competent Person, Tradesman)
• Login credentials
• Scaffold request details
• Notes, comments, and descriptions
• Uploaded photos related to scaffold inspections or work

2.2 Information Collected Automatically

When you use our Services, we may automatically collect:

• Device information (device type, OS)
• IP address
• Browser type
• App usage data
• Date and time of access
• Location data (only if enabled and required for scaffold location tracking)

2.3 Photos and Media

Photos uploaded by users (such as pre-erection, inspection, or dismantling images) are stored securely and are only accessible to authorized users associated with the relevant project.

3. How We Use Your Information

We use collected information to:

• Provide and operate ScaffSnapp Services
• Manage projects, scaffolds, and job workflows
• Enable communication between authorized users
• Generate scaffold tags and QR codes
• Send notifications and alerts
• Improve app performance and user experience
• Maintain safety, compliance, and audit records
• Respond to support requests
• Comply with legal obligations

4. User Roles & Access Control

ScaffSnapp follows strict role-based access control:

• Users can only view data relevant to their role and assigned projects
• Tradesmen only see projects they have joined
• Competent Persons only access assigned scaffolds
• Project Managers manage projects and scaffold approvals
• Sub Admins manage company-level data
• Super Admin monitors platform-level data

5. Sharing of Information

We do not sell personal data.

We may share information only in the following cases:

• With authorized users within the same project or company
• With trusted service providers (hosting, notifications, analytics)
• When required by law or legal process
• To protect the rights, safety, or security of users or ScaffSnapp

6. Data Security

We implement industry-standard security measures, including:

• Secure servers and encrypted connections (HTTPS)
• Role-based access controls
• Secure authentication
• Restricted database access

However, no system is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain data only as long as necessary to:

• Provide Services
• Meet legal, regulatory, and operational requirements
• Maintain audit and safety records

Users may request deletion of their data, subject to legal and operational obligations.

8. Cookies and Tracking

Our website may use cookies or similar technologies to:

• Improve performance
• Understand usage patterns
• Enhance user experience

You can manage cookie preferences through your browser settings.

9. Third-Party Services

ScaffSnapp may integrate with third-party services such as:

• Cloud hosting providers
• Notification services
• Analytics tools
• QR code and printing partners

These services have their own privacy policies, and we are not responsible for their practices.

10. Children's Privacy

ScaffSnapp is not intended for children under the age of 13, and we do not knowingly collect personal data from children.

11. Your Rights

Depending on your location, you may have rights to:

• Access your data
• Correct inaccurate data
• Request deletion
• Restrict or object to certain processing

Requests can be made by contacting us at the email below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Continued use of the Services constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: